Terms and Conditions

General Terms of Providing Custom Writing Services

Writology Limited provides custom writing services to the clients worldwide, irrespective of order instructions and deadline. Every customer may choose a specific type of product in the “Order Now” form:

Custom Writing

  • Essays
  • Research papers
  • Research proposals
  • Coursework
  • Dissertations 
  • Etc.


  • Editing
  • Rewriting
  • Proofreading
  • Revision
  • Formatting

Level of Writing

Every client decides on the level of writing, depending on the institutional affiliation:

  • High school
  • College
  • University
  • Master’s
  • PhD.

A client may ask to replace the order type on his/her request and our Financial Department will recalculate an order price.

Price Quote

Prior to placing an order, every client may request a price quote from our Customer Support Team. Depending on the customer’s specifications, our agents will identify an order price and will assist in placing an order (if requested).

Importance of Communication

A client is suggested to communicate with members of our team through the following means of communication:

  1. Live chat option.
  2. Email.
  3. Phone calls.
  4. Messaging system.

It is highly important to provide all clarifications on time, reply to the Writer’s messages/emails from Support Team to make sure that the final product is up to the required standards and expectations. A client should provide all order materials while placing the order (no later than 10-15% of the deadline passed).

Work Process Overview

By purchasing orders on our website, a client agrees to receive the order within such work process:

  1. Customer places the order, indicates all instructions and specifications, and pays for it. A client may request a “preferred writer” to complete his/her order.
  2. Writer starts working on the order. 
  3. Customer may request process updates and communicate with the writer regarding order instructions and possible adjustments. A client may be asked to place an additional order, if our Writing Department identifies a mismatch in the order price (wrong level of order, number of pages, etc.).
  4. The order is checked for plagiarism, edited, and sent to the customer.
  5. Customer may request a plagiarism report from our Customer Support Team. We guarantee plagiarism-free papers on any topic.

Order Urgency

A client may choose the most appropriate order urgency, starting from 3 hours up to 2 months. For more details, please refer to the “Order now” page. If the client expects early delivery (decides to change order urgency), an order price will be recalculated and compensation order should be placed. Writology Limited delivers all papers on time and within the indicated time frame.

Custom-essay-writings.com is happy that you have visited our site and are considering placing an order to buy essay help. In order to serve all our customers well, we have a list of terms and conditions for use of our writing service, to which you must agree in order to place an order. Please, read through these and if you have any questions, please contact us. You will be asked to agree to these terms before proceeding.

  1.  Custom-essay-writings.com is not responsible for failure of a client to receive his/her online custom essay or paper, due to an incorrect email address, problems with Internet connections or servers, or an issue with a client’s fax machine. If you experience these issues, please contact us immediately;
  2. Our professional writers are happy to perform any revisions you may request, provided you request them within 7 days of receiving your final draft. After this time, there will be a fee for revisions;
  3. While we have several discount policies, discounts are not available on basic or special writing packages. You will still get a cheap essay price for the high quality we provide;
  4. Custom-essay-writings.com will not assign and essay writer to your order until full payment is made;
  5. When we do your essay, we use MS Word, 2003 and 2007 versions. If you need another version, you must inform us in advance;
  6. You are expressly prohibited from contacting any Custom-essay-writings.com personnel, including your essay writer, by any means other than those provided on our site. To do so constitutes fraud;
  7. You may find links to other sites on our site. We are not responsible for any consequences that occur as a result of a client using those links. Our job is to provide the best essays to clients, and we do not openly support any other product or service that may be advertised on our site. If vendors we use for SEO and marketing purposes violate your rights, please contact us;
  8. Video testimonials that appear on our site are from actual customers, although we use actors to portray them.

Please contact us if you have any questions.

Refund percentage Passed deadline
50% 60%+ of the deadline
60% 50-59% of the deadline
70% 40-49% of the deadline
80% 30-39% of the deadline
90% 20-29% of the deadline
100% 10-19% of the deadline
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